Do you stock children's' frames?
Yes. Ask about our Fisher designer children frames. Remember to buy your child a frame that fits snugly, but has room for lengthening of its temples and is not too narrow. This way the frame can be readjusted to match your child's facial growth.
 
Something is definitely not right about my new specs - what do I do?

Perhaps you are aware that your specs are not right even after trying them for 3 weeks. Before booking a retest with the Optometrist, you should do the following:

  • Step One: Visit our Spectacle Collections team bringing in your new specs as well as any old specs if you feel that they seem better.
  • Step Two: Our team will check your new spectacles to ensure that all the measurements required are correct and as per the optometrist's specification. Any errors found will be rectified instantly, if this is possible.
  • Step Three: Assuming the measurements are correct, our team will then recheck your frame adjustment to ensure that they fit your face in a visually optimal way.
  • Step Four: At this stage you may already feel better and simply need to readapt to the new fitting. If you still feel uncertain and suspect the prescription to be at fault, then you would be advised to see your optometrist for a reassessment. It is generally better to see the same optometrist that consulted you initially, so an appointment may be required should that optometrist not be present on that day.
 
What are polarized lenses?
These are special tinted lenses that polarize light as it passes through. This means that light from only certain planes is allowed to pass through while the rest is eliminated. Visually, the effect would be to get rid of unwanted stray light. This can be quite useful for the avid fisherman, for example, who wants to see just beneath the surface of the water without having to worry about distracting reflections from the surface. They can be made with or without prescription, but may take slightly longer to put together as they need to be ordered. Ask your dispenser for more information on these lenses.
 
What does the eye exam involve?
An Eye Exam allows the Optometrist to:
  • Determine any relevant prescription for your eyes (far or Near-sighted, Astigmatism, Presbyopia)
  • Check that the muscles of the eyes work together
  • Check your Eye Health and screen for any associated general health problems
  • Perform any further testing as deemed necessary like Eye Pressures, Visual Fields, Color Vision or Pupil Dilation
 
I feel odd in my new spectacles even though they are made to the same prescription as my old ones -
A change in your prescription is not all that causes a new pair of specs to feel weird. The frame change requires adaptation as you may be looking through a smaller or larger viewing area and the lenses may be closer or farther from your eyes compared with before. The lenses may also be tilted at a different angle in the new frame and perhaps the frame does not wrap your face as much or as little as it did previously. The type of lens design in the new specs will also influence your vision. For example, thinner, flatter, aspheric high index lenses often seem less clear when looking through the extreme periphery of the lens. Perhaps the centers of the lenses are higher or lower than before. This can also influence your initial comfort. Perseverance is the key to adaptation, but after 3 weeks without improvement, please see our spectacle collections team for further assistance.
 
 
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HIPAA Privacy Print E-mail

Notice of Our Privacy Practices

Health Insurance Portability and Accountability Act

This act describes how optometric and medical information about you may be used and disclosed, and how you can access the information. The privacy of your information is very importnat to us. The following is a synopsis of our office policy. A very detailed notice will be posted in our office or will be mailed to you at your request:

  • We will use your health care information to treat you.
  • We may disclose your information to other health care providers for the purpose of treatment.
  • We will use your information to receive payment for products or services.
  • We may call or write to remind you of appointments or available services or products. We may leave a message on your answering machine.
  • We will not make any other uses or disclosures of your information unless you sign a written authorization form.
  • When you visit our office you will be given an opportunity to read our detailed policy or be given a brief explanation before you sign any of our forms.

Please contact our office if you have any question.

 
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