How long will the eye exam take?
This should not take longer than 30 minutes assuming no extra tests or contact lens fittings are required. We endeavourer to have completed our service to you within an hour.
 
Why do we become more "far-sighted" as we grow older?
This is due to a progressive change that occurs within the natural lens of the eye and is called Presbyopia. Although similar to far-sightedness in its effect, these two conditions are not identical. Please see far-sightedness and presbyopia for more information.
 
How soon can I get contact lenses?
At OPTX, our stock range allows us to fit and supply most established contact lens wearers in an hour. If you are new to contact lenses then more time is required in order to teach you how to insert, remove and take care of the contact lenses. Our patient contact lens fitters will spend all day with you if necessary, so do not feel pressured and take your time as you are introduced to the new world of contact lenses.
 
Something is definitely not right about my new specs - what do I do?

Perhaps you are aware that your specs are not right even after trying them for 3 weeks. Before booking a retest with the Optometrist, you should do the following:

  • Step One: Visit our Spectacle Collections team bringing in your new specs as well as any old specs if you feel that they seem better.
  • Step Two: Our team will check your new spectacles to ensure that all the measurements required are correct and as per the optometrist's specification. Any errors found will be rectified instantly, if this is possible.
  • Step Three: Assuming the measurements are correct, our team will then recheck your frame adjustment to ensure that they fit your face in a visually optimal way.
  • Step Four: At this stage you may already feel better and simply need to readapt to the new fitting. If you still feel uncertain and suspect the prescription to be at fault, then you would be advised to see your optometrist for a reassessment. It is generally better to see the same optometrist that consulted you initially, so an appointment may be required should that optometrist not be present on that day.
 
Is my prescription the same for both specs and contact lenses?
No. A contact lens prescription is only 100% complete when the details of their fit are included. This means that although the powers may seem similar to your spectacle prescription, the powers alone are not sufficient when specifying a contact lens prescription. Additional parameters like lens type, diameter and base curve must also be included.
 
 
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