How long can I wear my contact lenses in a day?
You should never exceed an average of 12 hours of lens wear per day. If you require longer wearing times because of your lifestyle, speak to your Optometrist about lenses that allow more oxygen to your eyes. Some individuals mistakenly believe that it is okay to wear one pair of lenses for some of the day and then change over to another pair for the rest of the day and so extend their wearing time. The suggested 12 hour wearing period is not specific to one pair of lenses. It means that in a day your eyes should never have more than 12 hours of lens wear irrespective of how many pairs you choose to wear!
 
How long will the eye exam take?
This should not take longer than 30 minutes assuming no extra tests or contact lens fittings are required. We endeavourer to have completed our service to you within an hour.
 
Something is definitely not right about my new specs - what do I do?

Perhaps you are aware that your specs are not right even after trying them for 3 weeks. Before booking a retest with the Optometrist, you should do the following:

  • Step One: Visit our Spectacle Collections team bringing in your new specs as well as any old specs if you feel that they seem better.
  • Step Two: Our team will check your new spectacles to ensure that all the measurements required are correct and as per the optometrist's specification. Any errors found will be rectified instantly, if this is possible.
  • Step Three: Assuming the measurements are correct, our team will then recheck your frame adjustment to ensure that they fit your face in a visually optimal way.
  • Step Four: At this stage you may already feel better and simply need to readapt to the new fitting. If you still feel uncertain and suspect the prescription to be at fault, then you would be advised to see your optometrist for a reassessment. It is generally better to see the same optometrist that consulted you initially, so an appointment may be required should that optometrist not be present on that day.
 
Sometimes I see flashing lights, my vision goes 'watery' & I get a headache. Is this an eye problem?
No. You have probably experienced a migraine attack. Your GP would be the best person to advise you on what to do. Flashing lights that seem fairly constant are more serious as this may indicate a problem with your retina. Fairly urgent assessment of your eyes is then required and you should see an ophthalmologist as soon as possible
 
Can I use any contact lens solutions or fluids for my lenses?
No. Always discuss your solutions with your Optometrist if you are thinking of changing types. It is quite possible to change from one brand of multipurpose solution to another, however, it is not wise to change from a multipurpose solution to a peroxide type where neutralization is required. Many contact lens wearers have made the mistake of using 3% hydrogen peroxide as a multipurpose solution.
 
 
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