OPTX Optometry - Los Angeles & Valencia

Something is definitely not right about my new specs - what do I do?

Perhaps you are aware that your specs are not right even after trying them for 3 weeks. Before booking a retest with the Optometrist, you should do the following:

Step One: Visit our Spectacle Collections team bringing in your new specs as well as any old specs if you feel that they seem better.
Step Two: Our team will check your new spectacles to ensure that all the measurements required are correct and as per the optometrist's specification. Any errors found will be rectified instantly, if this is possible.
Step Three: Assuming the measurements are correct, our team will then recheck your frame adjustment to ensure that they fit your face in a visually optimal way.
Step Four: At this stage you may already feel better and simply need to readapt to the new fitting. If you still feel uncertain and suspect the prescription to be at fault, then you would be advised to see your optometrist for a reassessment. It is generally better to see the same optometrist that consulted you initially, so an appointment may be required should that optometrist not be present on that day.

What should I do if my contact lenses feel dry?

It is always wise to carry contact lens comfort drops in your handbag or back pocket. The preservative-free single use drops are best recommended and may be used as and when required for extra comfort. Environments to watch out for are smoky and dusty places, gyms, where working out causes your body temperature to rise and eyes to dry out as a result, air-conditioned and heated offices, especially when coupled with staring at a computer all day and long-distance driving. Take care to only use drops specified for use with contact lenses and ask your Optometrist if you are unsure.

Sometimes I see flashing lights, my vision goes 'watery' & I get a headache. Is this an eye problem?

No. You have probably experienced a migraine attack. Your GP would be the best person to advise you on what to do. Flashing lights that seem fairly constant are more serious as this may indicate a problem with your retina. Fairly urgent assessment of your eyes is then required and you should see an ophthalmologist as soon as possible

Does the price on the frame include the lenses?

No, the price on the frame relates only to the frame. Lens prices vary depending on the material and design of the lenses required. Ask your Optometrist or dispenser to advise on the most suitable lens type for your prescription.

What is the difference between an ophthalmologist and an optometrist?

Ophthalmologists are sometimes known as eye surgeons or eye specialists as they concentrate on diagnosing and treating eye diseases. They are essentially medical doctors that specialize in eyes and may perform surgery and prescribe medication as they see fit. Some also undertake the prescription of spectacles, contact lenses and recommend eye exercises, although this is quite rare. Optometrists will screen the eyes for diseases and refer to ophthalmologists if necessary. However, optometrists concentrate on spectacle and contact lens prescriptions. Some specialize in eye exercises to improve eye muscle conditions.