Something is definitely not right about my new specs - what do I do?

Perhaps you are aware that your specs are not right even after trying them for 3 weeks. Before booking a retest with the Optometrist, you should do the following:

  • Step One: Visit our Spectacle Collections team bringing in your new specs as well as any old specs if you feel that they seem better.
  • Step Two: Our team will check your new spectacles to ensure that all the measurements required are correct and as per the optometrist's specification. Any errors found will be rectified instantly, if this is possible.
  • Step Three: Assuming the measurements are correct, our team will then recheck your frame adjustment to ensure that they fit your face in a visually optimal way.
  • Step Four: At this stage you may already feel better and simply need to readapt to the new fitting. If you still feel uncertain and suspect the prescription to be at fault, then you would be advised to see your optometrist for a reassessment. It is generally better to see the same optometrist that consulted you initially, so an appointment may be required should that optometrist not be present on that day.
 
How long can I wear my contact lenses in a day?
You should never exceed an average of 12 hours of lens wear per day. If you require longer wearing times because of your lifestyle, speak to your Optometrist about lenses that allow more oxygen to your eyes. Some individuals mistakenly believe that it is okay to wear one pair of lenses for some of the day and then change over to another pair for the rest of the day and so extend their wearing time. The suggested 12 hour wearing period is not specific to one pair of lenses. It means that in a day your eyes should never have more than 12 hours of lens wear irrespective of how many pairs you choose to wear!
 
At the start of spring I can't wear my contact lenses comfortably as my eyes itch - why is this?
You are probably suffering from an eye allergy. Spring often brings about more sneezing and increased pollen counts along with all the daffodils. Certain susceptible individuals will experience a reaction in the eyes and an allergic conjunctivitis results. The itching is usually confined to the upper and/or lower lids and possibly the corner of the eye closest to your nose. If you wear contact lenses, the best thing to do is switch to spectacles for the duration of the allergy and buy a small supply of daily disposable lenses so that you can use them for a few hours out in the evening if you are desperate. Daily disposables would be the best lens type if your allergies are fairly chronic and you refuse to wear glasses. For relief from the itching certain anti-histamine containing drops can be bought from your local pharmacy. Most cannot be used in conjunction with contact lenses. Other types of drops can be used over a sustained period of time to strengthen the membranes of the cells that cause the symptoms of allergy. These drops have a longer-term effect and are called mast-cell stabilizers. The active ingredient is usually sodium cromoglycate. Ask your Optometrist or pharmacist for more information.
 
My close-up vision is not as good as it used to be - is this normal?
Yes - this change in your near vision focus happens to everyone and is called Presbyopia. The effect of presbyopia is similar to that of longsightedness, but they are not the same. See Lingo for more information.
 
Does the price on the frame include the lenses?
No, the price on the frame relates only to the frame. Lens prices vary depending on the material and design of the lenses required. Ask your Optometrist or dispenser to advise on the most suitable lens type for your prescription.
 
 
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