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Something is definitely not right about my new specs - what do I do? |
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Perhaps you are aware that your specs are not right even after trying them for 3 weeks. Before booking a retest with the optometrist, you should do the following: Step One: Visit our Spectacle Collections team bringing in your new specs as well as any old specs if you feel that they seem better. Step Two: Our team will check your new spectacles to ensure that all the measurements required are correct and as per the optometrist's specification. Any errors found will be rectified instantly, if this is possible. Step Three: Assuming the measurements are correct, our team will then recheck your frame adjustment to ensure that they fit your face in a visually optimal way. Step Four: At this stage you may already feel better and simply need to readapt to the new fitting. If you still feel uncertain and suspect the prescription to be at fault, then you would be advised to see your optometrist for a reassessment. It is generally better to see the same optometrist that consulted you initially, so an appointment may be required should that optometrist not be present on that day. |